Frequently Asked Questions
Are these Videos?
No, these are actual PoolDraw files. I take you step by step through the development of various effects and techniques. This allows you to actually manipulate and try the examples yourself. I find this hands-on approach a much more effective way to learn. In addition you can reuse all the learning examples.
Can I reuse the examples?
Absolutely. I use many of these examples as templates, over and over in my own designs. I am a real pool and landscape designer, not just a software geek. These are real designs used to make real swimming pools.
How do I use the ArtShape set?
The ArtShape set is just like the shapes you are already currently using from PoolDraw to decorate your drawing; plants, trees, etc. Except, these shapes are beautiful watercolor paintings with fathered transparent edges that allow them to seamlessly merge together. The effect is amazingly beautiful and just as easy to use as the regular shapes. The examples on the website speak for themselves. I am a pool and landscape designer and most of the examples are actual presentations for sold projects.
I just purchased your programs. How do I
download them now? I do not see where to do this?
PayPal normally transfers you to the download page after your purchase. If you accidentally skipped that step, email me and I will send you the links to the download pages.
I downloaded the files, now what?
Open the files just like you would any PoolDraw file. Now save (File, Save As) to the directory where you are keeping your other PoolDraw files. You may want to split up the ArtShape set into several smaller files.
I am having trouble downloading the files.
Many of these are large files, so it can take a while to download. If you have a problem downloading or you would rather not try, email me and I will gladly send the files to you on disk. Be sure to include the name you used with PayPal.
Can I still create
my own custom plans?
All
advanced Pool Design elements are created in PoolDraw for PoolDraw. You can use
any of the PoolDraw editing characteristics to reuse and modify the training and
pool templates. ArtShapes and ArtFills can be moved, rotated and resized. All
these shapes and templates will greatly speed up the design process by allowing
you to drag-in objects as needed for your design, presentation and construction
drawings.
You can always create drawings and templates scratch, or modify the shapes &
objects, or group and save them as templates!
How
do I receive the Advanced Pool Design templates, training and utility modules
once I order them?
You
may instantly download individual modules or we can send them to you on CD. Some
of these files are quite large, so if you are purchasing more than one or two
modules I recommend that you have them sent on CD. The Package deal always comes
on CD.
To
download – After completing your
purchase with PaPal, follow the link to the download page. Download the files,
open and then save to the directory you are using for your PoolDraw files.
To
purchase on CD - use the PayPal “Add to Cart” option or imply indicate
that you want the programs sent on CD during purchase.
Absolutely.
PayPal will safely and
securely handle your orders. When you pay with PayPal, your financial
information stays safe. Plus, you’re protected 100% against unauthorized
payments sent from your account (up $1000 per transaction).
PayPal is widely used on the internet and is the same network that eBay
uses to transact millions of purchases every day.
Can
I use these Advanced Pool Design, templates, training and utility modules freely
- without royalties?
Yes.
You may use these templates with your existing drawing program to create pool
designs and presentations royalty free - however you may NOT resell or
distribute Advanced Pool Design software in any way. You may however use it on
up to two computers.
Can
I resell any Advanced Pool Design software?
No.
You may NOT resell or distribute Advanced Pool Design software, templates,
stencils, or objects to any third party, including employees. Also, you may not
convert them into another format for resale. The individual templates, stencils,
and objects are copyrighted and any unauthorized sale or use is strictly
prohibited.
Can
I upgrade to the Package Deal after purchasing and individual module?
Yes.
You may upgrade to the Advanced Pool Design Package within 30 days of your
purchase and receive 100% credit for your any individual module purchase!
Who
can I contact for questions?
You
may contact me by email at any time. I will respond to questions
regarding installation or defects with any Advanced Pool Design software.
If you ultimately are unable to get it up and running, I will refund your money.
If you have general questions, comments or ideas I would love to hear from you.
I am
always interested in PoolDraw design questions, ideas, your own personal tips
and any general comment or suggestions. I am no promising to respond to every
general question, but I probably will respond to your question. Sometimes I may
just refer you to one of my training programs, but in general I am always
interested in exploring and sharing new ideas about PoolDraw. Hit me up, I would
love to hear from you.
I will also be posting these questions and replies on the website, but will not include your name.
Thanks for your support and cooperation - Don Detrich
I am available on a limited basis for training seminars. I charge an daily fee plus travel expenses.
Contact me at don@advancedpooldesign.com
purchase@advancedpooldesign.com